POSITION OVERVIEW

The Applications Specialist is responsible for providing support of software, including configuring new software,

altering or improving software, troubleshooting issues and planning and testing upgrades. The person in this role

will provide consultation, support, documentation and training to end-users. Additional support and input to the

Technology Committee may be required.

KEY RESPONSIBILITIES

  • Provides support of software, including configuration, maintenance, and support.
  • Identifies potential solutions and assesses them for both technical and business suitability.
  • Participate in system integration and network analysis activities.
  • Documents solutions in a way that will assist staff who encounter similar problems in the future.
  • Conducts training on new or existing software for optimal use.
  • Keeps up to date with technical as well as industry sector developments.
  • Integrates software capability updates into firm policies and procedures and trains on them when necessary.
  • Ensures that budgets are adhered to, and deadlines met.
  • Maintains confidentiality with regard to the information being processed, stored or accessed.
  • May maintain hardware and software inventories.

QUALIFICATIONS

Education:

  • AA or Bachelor’s degree in MIS, technology-related field or business-related field.

Experience:

  • 2 years of experience in applications or support.
  • Experience with PC hardware and software is required.
  • Experience with Microsoft products is required.

Skills/Abilities:

  • Working knowledge of a wide variety of software to effectively support firm’s technical needs.
  • Working knowledge of PC hardware and software including printers and scanners.
  • Working knowledge of several software programs and data interfaces.
  • Basic knowledge of networking concepts.
  • Ability to identify and resolve conflicts between technology and business objectives.
  • Outstanding customer service skills.
  • Ability to work independently and in a team environment.
  • Ability to communicate clearly verbally and in writing.
  • Ability to work on multiple projects and meet deadlines by setting priorities with work projects.
  • Ability to establish and maintain effective working relationships with co-workers.

Our client has one of the lowest turnover rates of any accounting firm in the Twin Cities.  Their commitment to employee engagement and development ensures an opportunity for lifelong success in a fun, flexible and rewarding environment.  They are looking to fill a key role within their construction group.

POSITION OVERVIEW
The Construction Consultant is responsible for the review and improvement of operating processes and IT mechanisms
specific to the Construction Industry.

KEY RESPONSIBILITIES

  • Advise on the design, planning, and installation of IT systems for clients.
  • Provide recommendations on appropriate software, systems, and hardware.
  • Installation of new software.
  • Conduct trainings for end-users.
  • Preparation of test plans and test scripts for system testing.
  • Provide support during upgrades and implementations.
  • Has working knowledge of construction related accounting principles such as job costing, overhead burden, retainage, allocations and WIP schedules.
  • Has working knowledge of general accounting principles such as AP, AR, general ledger and payroll

QUALIFICATIONS

  • Education:  Bachelor’s Degree or equivalent combination of education and work experience in construction systems
    consulting to equal 5 years.
  • Experience:
    • Experience in a help desk or customer support environment
    • Basic experience with Microsoft SQL Server
    • Basic experience with various reporting solutions Excel, SSRS, MR, etc.
    • Basic experience with macros and simple programing.
    • Familiarity with industry needs and systems.
  • Skills/Abilities:
    • Strong Interpersonal skills, communication skills, active listening and customer-care skills.
    • Excellent written and verbal communication skills.
    • Strong organization skill.
    • Ability to meet client expectations in a timely manner.
    • Ability to analyze, solve and debug technical problems across multiple platforms.
    • Ability to multi-task and adapt to changes quickly
    • Technical awareness: ability to match resources to technical issues appropriately.